Privacy Policy

Information we collect

Depending on how you interact with us, we may collect: (1) contact information such as your name, phone number, and optional email address; (2) business and project information you provide, including service needs, business name, service area, website information, and messages; (3) communications and records related to estimates, projects, support, or service delivery; and (4) technical information that may be generated by browsers, hosting providers, security tools, or similar services, such as IP address, browser or device type, timestamps, requested pages, referring pages, and basic server logs.

Sensitive information

Do not send Social Security numbers, ITINs, bank-account numbers, copies of identification, passwords, or other sensitive personal information through the general website contact form or ordinary email. If sensitive information is reasonably necessary for an authorized filing or other service, Avanza Grow will provide a separate method and will limit collection to information reasonably needed for that service.

How we collect information

We collect information directly from you when you contact us, submit information, communicate with us, or purchase services. We may also receive limited technical information automatically from website infrastructure and service providers. If you authorize us to work with a third party, government agency, platform, or professional on your behalf, we may receive information from that source as needed to perform the authorized work.

How we use information

We use personal information to respond to inquiries; prepare estimates and proposals; provide requested website, branding, marketing, communication, AI, automation, technology-support, and administrative filing services; communicate about projects and support; maintain business records; protect our website, systems, clients, and rights; comply with legal obligations; and improve our operations and services.

Phone and email communications

If you provide a phone number or email address, we may use it to respond to your inquiry and communicate about services you request. Submitting a website inquiry does not enroll you in recurring marketing text messages. If we later offer recurring marketing texts or automated marketing calls, we will request any consent required by applicable law before sending them. Marketing emails, if used, will include applicable identification and opt-out information.

How we disclose information

We may disclose information to service providers that help us operate the website or business, such as hosting, email, communications, file storage, CRM or project-management providers, AI or automation providers when included in an approved service, security, analytics if enabled, and payment-processing providers if used. We may disclose information to government agencies or third-party platforms when you authorize us to submit information or perform a service on your behalf. We may also disclose information to professional advisers when appropriate and authorized, to comply with law or legal process, to protect rights or security, or in connection with a business reorganization, sale, or transfer.

No sale of personal information

As of the “Last updated” date, Avanza Grow does not sell personal information to third parties and does not share personal information for cross-context behavioral advertising. If these practices change, we will update this policy and provide notices and opt-out methods required by applicable law.

Cookies, analytics, and online tracking

The website may use cookies or similar technologies that are necessary for website functionality, security, or preferences. Hosting and security providers may also create technical logs. If Avanza Grow enables analytics or advertising technologies that collect additional information, this policy will be updated to describe those practices and any choices required by law.

Do Not Track disclosures

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for interpreting legacy Do Not Track signals, the website does not currently respond to those signals. Avanza Grow does not currently sell personal information or use it for cross-site targeted advertising. Third-party providers may collect technical information as described in this policy.

Data retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide and support services, maintain business and accounting records, resolve disputes, enforce agreements, and comply with applicable law. Retention periods vary by the type of information and the service involved. We aim to avoid retaining sensitive information longer than reasonably necessary.

Data security

We use administrative, technical, and organizational safeguards that are reasonable for the nature of the information we maintain. No website, transmission, storage system, or security measure can guarantee absolute security. You should not send sensitive information through channels that we have identified as unsuitable for that information.

Your privacy choices and state privacy rights

Depending on your state of residence and whether a particular privacy law applies to Avanza Grow, you may have rights to request access to personal information, obtain a portable copy, correct inaccurate information, request deletion, or opt out of certain sales, targeted advertising, or profiling. You may also have a right not to be discriminated against for exercising privacy rights. We do not currently sell personal information or use it for targeted advertising across nonaffiliated websites.

To make a privacy request, email hi@avanzagrow.com with the subject “Privacy Request” and describe the request. We may need to verify your identity before completing certain requests. If applicable law gives you a right to appeal a decision, reply to our decision and state that you are requesting an appeal. We will respond as required by applicable law.

Children’s privacy

This website and Avanza Grow’s business services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, contact us so we can review and delete it as appropriate.

Third-party websites

Links to third-party websites and platforms are provided for convenience. Their privacy practices are controlled by those third parties, not Avanza Grow. Review the privacy policy of any third-party service before providing information to it.

Changes to this policy

We may update this Privacy Policy when our website, services, vendors, or legal requirements change. The revised policy will be posted on this page with an updated date.

Contact us

Questions or privacy requests may be sent to hi@avanzagrow.com.